Refund and Returns Policy
Effective Date: 16/05/2026
At Akshita Publishers And Distributors, customer satisfaction is our priority.
Digital Products
Since eBooks and digital publications are electronically delivered products, all purchases are generally non-refundable once the download or access has been provided.
Refund Eligibility
Refunds may only be considered in the following situations:
- Duplicate payment made by mistake
- Technical issue preventing access to purchased content
- Incorrect digital product delivered
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase
- Accidental purchases
- Compatibility issues with user devices not mentioned in product requirements
Refund Processing
Approved refunds will be processed within 7–10 business days through the original payment method.
Contact for Refund Support
For refund-related concerns, contact:
Email: abooks2019@gmail.com
Phone: +91 9968 053 557
14.04.2026
Due to the perishable nature of food products, we follow a strict refund and return policy.
1. Returns
- Returns are not accepted for food items once delivered.
2. Damaged or Incorrect Products
- If you receive a damaged or wrong product, contact us within 24 hours of delivery.
- Share clear images/videos as proof.
3. Refund Eligibility
Refunds will be processed only if:
- Product is damaged during transit
- Wrong product delivered
4. Refund Process
- Approved refunds will be processed within 5–7 working days via original payment method.
5. Contact
WhatsApp: 8121543900
Email: alakshmi770@gmail.com
